Privacy Policy

Who we are

This website is operated by BengalPack, a packaging company based in Bangladesh.

We provide paper and corrugated packaging solutions for businesses and organizations.

You can contact us at:

BengalPack
428, Khan Jahan Ali Road
PTI Mor, Khulna 9100
Bangladesh

Phone: +8801912901123

Email: hello@bengalpack.com

If you have any question about this Privacy Policy or how we use your information,
please contact us at hello@bengalpack.com.

What information we collect

We only collect information that we need to answer your questions, prepare quotations, provide our services, and run our website.

Information You Give Us

When you contact us or request a quote, you may give us information such as:

• Your name
• Company name
• Email address
• Phone number
• Product or packaging requirements
• Quantity or order details
• Delivery information
• Any other information you choose to send us

Information Collected Automatically

When you visit our website, some basic information may be collected automatically.

This may include:

• Your browser type
• Device type
• Pages you visit
• Approximate location
• Date and time of your visit
• Basic website usage information

We use this information mainly to keep the website safe, working properly, and easy to use.

How we use your information

We use the information you give us to run our business and help you.

This may include:

Answering Your Questions
We use your contact details to reply to your messages and questions.

Preparing Quotes
We use the information you provide to understand your packaging needs and prepare a quotation.

Managing Orders
If you become a customer, we may use your information to process and manage your orders.

Providing Samples
If you request samples, we may use your contact and delivery details to arrange them.

Improving Our Website
We may use basic website information to understand how people use our website and improve it.

Keeping Our Business Records
We may keep certain information when we need it for business, accounting, tax, legal, or other required records.

Important

We do not sell your personal information.

We also do not use your information for unrelated marketing without a proper reason or your consent where required.

Contact and quote forms

When you use a contact or quotation form on our website, the information you enter is sent to the BengalPack team so that we can respond to your request.

Depending on the website setup, we may use a third-party form or email service to receive and deliver these messages.

These services may process the information on our behalf so that your message can reach us.

We only use trusted services that are needed to operate the website and handle your enquiries.

Cookies and analytics

Our website may use cookies and similar technologies.

Cookies are small files that help a website remember information and understand how visitors use the site.

We may use cookies to:

• Keep the website working properly
• Remember certain settings
• Understand how visitors use the website
• Improve website performance
• Help keep the website secure

Some cookies may come from services we use to run or understand the website.

You can control or block cookies through your browser settings.

If we add a separate Cookie Policy in the future, we will provide more information there about the cookies we use and how you can manage them.

Third-Party Services

We may use trusted third-party services to help us operate the BengalPack website and business.

These services may include:

• Website hosting
• Form and email services
• Website analytics
• Security services
• Website performance tools

These companies may receive limited information when it is needed to provide their service.

We do not allow these service providers to use your personal information for their own unrelated purposes.

The exact services we use may change as our website and business grow.

How We Protect Your Information

We take reasonable steps to protect the information you share with us.

We use appropriate technical and organizational measures to help protect your information from:

• Loss
• Misuse
• Unauthorised access
• Unauthorised changes
• Unauthorised disclosure

However, no website or online service can be guaranteed to be completely secure.

If we become aware of a serious security issue that affects your information, we will take reasonable steps to investigate and respond.

How long we keep your information

We keep your information only for as long as we need it.

For example, we may keep your information while:

• We are answering your enquiry
• We are preparing or managing a quotation
• We are working with you as a customer
• We need it for business records
• We are required to keep it by law

When information is no longer needed, we may securely delete it or remove information that can identify you.

Your Choices

You can contact us if you want to know more about the personal information we have about you.

Depending on applicable law, you may be able to ask us to:

• Tell you what information we have
• Correct information that is wrong
• Delete information that we no longer need
• Stop using your information for certain purposes
• Stop contacting you

Some information may need to be kept when we are required to do so by law or for legitimate business records.

To make a request, contact us at: hello@bengalpack.com

We may need to confirm your identity before completing certain requests.

Children’s privacy

Our website is made for businesses and general visitors.

We do not knowingly collect personal information from children through the website.

If you believe a child has sent us personal information, please contact us at
hello@bengalpack.com so we can review and remove it where appropriate.

Links to other websites

Our website may contain links to other websites.

Those websites have their own privacy policies and rules.

BengalPack is not responsible for how other websites collect or use your information.

We recommend checking the privacy policy of any website you visit through a link from our website.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

We may make changes when our website, services, or business practices change, or when we need to meet new legal requirements.

When we update this policy, we will change the Last updated date at the top of this page.

We encourage you to check this page from time to time to see the latest version.