Terms & Conditions

Acceptance of these terms

This website is operated by BengalPack.

Our address is:

BengalPack
428, Khan Jahan Ali Road
PTI Mor, Khulna 9100
Bangladesh

By visiting or using this website, you agree to follow these Terms & Conditions and our Privacy Policy.

If you do not agree with these terms, please stop using the website.

These terms apply to everyone who visits or uses the BengalPack website.

Using the Website

You may use the BengalPack website to:

• Learn about our company
• Explore our products
• Learn about our packaging solutions
• Read our articles and information
• Contact our team
• Request a quotation
• Learn about our sustainability work

You must use the website in a lawful and responsible way.

You must not:

• Try to access parts of the website without permission
• Damage or interrupt the website
• Try to break the website’s security
• Upload harmful software or files
• Copy or misuse our website content
• Use the website for illegal activities
• Use the website in a way that harms BengalPack or other users

We may restrict or stop access to the website if we believe someone is misusing it.

Product information

We try to keep the information on our website clear and accurate.

However, product information, images, sizes, materials, colors, specifications, availability, and other details may change from time to time.

Images shown on the website may also look slightly different from the actual product because of photography, screens, lighting, or printing.

Website information is provided for general information.
For a specific order, please contact us and confirm the exact product details with our team.

Quotations and pricing

You can contact BengalPack through the website to request a custom quotation.

Information shown on the website, including product descriptions and general pricing information, should not be treated as a final quotation unless we confirm it in writing.

A quotation from BengalPack may include details such as:

• Product type
• Size
• Material
• Quantity
• Printing or finishing
• Price
• Delivery details
• Lead time
• Payment terms
• Other agreed requirements

The final price, product specification, delivery time, and other order details will be confirmed with you before an order is accepted.

A website enquiry or quote request does not automatically create a contract or confirmed order.

Orders and Custom Products

Some BengalPack products may be made specifically for your business.

For custom orders, you are responsible for providing correct information, including where applicable:

• Product dimensions
• Artwork
• Logos
• Text
• Images
• Quantity
• Delivery information
• Other required specifications

You should check and approve your final product details before production begins.

Once a custom order has been approved for production, changes or cancellations may not always be possible.

Any specific terms for an order will be agreed between BengalPack and the customer.

If there is a difference between information on the website and the written terms of an accepted order, the agreed order documents will apply.

Our content and intellectual property

The BengalPack name, logo, website design, text, images, graphics, product information, videos, icons, and other content on this website belong to BengalPack or are used with permission.

This content is protected by applicable intellectual property laws.

You may view the website and use its information for your own business and purchasing needs.

You must not copy, reproduce, publish, sell, modify, distribute, or use our content for commercial purposes without our written permission.

You may not use the BengalPack name or logo in a way that suggests that we have approved or sponsored a person, company, product, or service when we have not.

Information and materials you send us

When you send us information through the website, such as product details, artwork, files, images, logos, or other materials, you must have the right to share them with us.

You are responsible for making sure that the materials you provide do not:

• Break the law
• Violate someone else’s rights
• Contain harmful software
• Infringe copyright or trademarks
• Contain information that you are not allowed to share

You give BengalPack permission to use the materials you provide when needed to review, quote, design, produce, or deliver your requested packaging.

We will handle personal information according to our Privacy Policy.

Website availability

We work to keep the BengalPack website available and working properly.

However, the website may sometimes be unavailable because of:

• Maintenance
• Technical problems
• Internet or hosting issues
• Security problems
• Updates
• Other events outside our control

We do not promise that the website will always be available or completely free from errors.

We may update, change, suspend, or remove parts of the website at any time.

Links to other websites

Our website may contain links to other websites.

These links may be provided to help you find useful information or services.

BengalPack does not control those websites.

We are not responsible for their:

• Content
• Security
• Accuracy
• Availability
• Privacy practices
• Terms and conditions

If you visit another website through a link on BengalPack, that website’s own terms and privacy policy will apply.

Website information

We make reasonable efforts to provide useful and accurate information on this website.

However, we do not promise that every piece of information will always be complete, accurate, current, or free from mistakes.

The website and its content are provided on an “as available” basis.

You should contact BengalPack directly when you need confirmed information about a product, price, specification, quotation, delivery time, or order.

Limitation of liability

To the fullest extent allowed by applicable law, BengalPack will not be responsible for indirect, special, incidental, or consequential loss that may result from your use of, or inability to use, the website.

This may include loss of:

• Business
• Revenue
• Profit
• Data
• Opportunities

Nothing in these Terms & Conditions is intended to remove or limit any responsibility that cannot legally be removed or limited under applicable law.

Your responsibility

You agree to use the BengalPack website responsibly and follow these Terms & Conditions.

If your misuse of the website or violation of these terms causes a claim, loss, damage, or expense to BengalPack, you may be responsible for that loss to the extent allowed by applicable law.

This section does not affect any rights you may have under applicable law.

Privacy

When you use our website or send information to BengalPack, your personal information may be collected and used according to our Privacy Policy.

Please read our Privacy Policy to understand:

• What information we collect
• Why we collect it
• How we use it
• How we protect it
• Your choices and rights

Read Privacy Policy Here

Changes to these terms

We may update these Terms & Conditions from time to time.

We may make changes when:

• Our website changes
• Our services change
• Our business practices change
• Legal requirements change

When we update the terms, we will change the Last updated date at the top of this page.

The latest version will always be available on this page.

By continuing to use the website after the updated terms are published, you agree to the updated terms, to the extent permitted by law.

Governing law

These Terms & Conditions are governed by the laws of Bangladesh.

Any legal matter related to the use of this website will be handled under the applicable laws and courts of Bangladesh.